FOB (Free On Board) means our responsibility covers all manufacturing, packaging, and delivery of your order to the designated port where the goods will be loaded onto the vessel. We handle everything including export clearance and loading costs at the origin port (typically Ningbo or Shanghai). Once the goods pass the ship's rail at the port, the risk and responsibility transfer to you as the buyer. This is the most common shipping term for our international clients as it provides clear division of costs and responsibilities between both parties.

Our standard production lead time is 25-30 working days from receipt of deposit for regular vacuum compression bag orders. This includes material procurement, manufacturing, quality inspections, and preparation of all export documentation. For customized orders requiring special sizes, printing, or materials, we typically require 35-40 working days. We provide weekly production updates and will notify you immediately if any delays are anticipated.

We implement a rigorous 4-stage quality control process: First, all incoming raw materials are tested in our laboratory. During production, line supervisors conduct random checks every two hours. Before packing, our QC team performs 100% visual inspection and random vacuum pressure tests. Finally, we conduct a pre-shipment inspection where we check 10-30% of goods (depending on order quantity) and provide inspection reports with photos. We can also accommodate third-party inspections if required, though this may add 2-3 days to the timeline.

For every FOB shipment, we provide a complete set of export documents including: Commercial Invoice (clearly showing FOB value), detailed Packing List, Original Bill of Lading, Certificate of Origin (Form E for ASEAN countries available upon request), and Material Safety Data Sheets. For European clients, we also provide REACH compliance statements. All documents are prepared in English and can be sent electronically in advance, with original hard copies shipped via DHL if needed.

Yes, we welcome trial orders to establish quality and service standards. Our minimum trial order is typically 500-1,000 pieces (mix of different styles allowed) which can be shipped by air or small LCL shipment. While trial orders don't qualify for bulk pricing, they help both sides verify product suitability. We recommend allowing 15-20 days for trial order production as we maintain separate quality records to facilitate scaling up to full production.

We maintain a 98% on-time FOB delivery record through several measures: Our production planning team builds in a 3-5 day buffer for each order. We maintain strategic raw material inventories to prevent shortages. Our logistics team books vessel space as soon as production begins. For urgent orders, we have established relationships with local trucking companies to guarantee port delivery slots. You'll receive container loading photos and shipping documents at least 48 hours before vessel departure, and we monitor the shipment until it sails to immediately address any unexpected delays.